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transcosmos Indonesia Wins Platinum for the Contact Center Operations Category at the TBCCI 2024

17/09/2024

transcosmos Indonesia (TCID) has won two prestigious awards at the 2024 The Best Contact Center Indonesia (TBCCI), organized by the Indonesia Contact Center Association (ICCA).

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transcosmos selected as FTSE Blossom Japan Index and FTSE Blossom Japan Sector Relative Index constituent

31/07/2025

transcosmos selected as FTSE Blossom Japan Index and FTSE Blossom Japan Sector

transcosmos hereby announces that the company has been included in the FTSE Blossom Japan Index as w...

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transcosmos develops “trans-AI Analytics” in South Korea

30/07/2025

transcosmos develops “trans-AI Analytics” in South Korea

VoC insight solution powered by generative AI Analyzes customer support dialogue data, gains insight...

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transcosmos received Medal with Dark Blue Ribbon and certificate of appreciation for its donation to Sapporo city

14/07/2025

transcosmos received Medal with Dark Blue Ribbon and certificate of appreciation for

Donation program Sapporo City will use the donation for its job assistance program for persons with...

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KANAMETO, cloud service for local governments, becomes carbon neutral service Meeting

07/07/2025

KANAMETO, cloud service for local governments, becomes carbon neutral service Meeting

KANAMETO client needs for implementing green procurement policy

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transcosmos reinforces Japan market entry service for Chinese businesses

02/06/2025

transcosmos reinforces Japan market entry service for Chinese businesses

Experienced bilingual team members located in China and Japan help Chinese brands expand sales chann...

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transcosmos signs strategic partnership agreement with KT, telecom company in South Korea

22/05/2025

transcosmos signs strategic partnership agreement with KT, telecom company in South Korea

Builds collaborative framework in 4 areas including solution development to lead AI Transformation i...

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Modern Business Solutions: 5 Types of Office Jobs That Can Be Optimized Through BPO

05/05/2025

Modern Business Solutions: 5 Types of Office Jobs That Can Be Optimized

In today’s fast-paced and tech-savvy business landscape, many companies are seeking ways to run vari...

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transcosmos Indonesia and Dapur Umami Optimize Customer Engagement with CDP and CEP Technology

10/02/2025

transcosmos Indonesia and Dapur Umami Optimize Customer Engagement with CDP and CEP

In the digital age, a brand’s success depends not just on product quality, but also on understanding...

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Strengthening CX Implementation in 2025, transcosmos Indonesia Develops Generative AI for Customer Experience Optimization

17/12/2024

Strengthening CX Implementation in 2025, transcosmos Indonesia Develops Generative AI for Customer

Artificial Intelligence (AI) has become an integral part of various aspects of life, including its a...

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transcosmos Indonesia Launches Translingo SMART, a Multilingual Chat Service Powered by Gen AI Translation

30/10/2024

transcosmos Indonesia Launches Translingo SMART, a Multilingual Chat Service Powered by Gen

Digital business services and customer experience (CX) provider transcosmos Indonesia (TCID) introdu...

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5 Reasons Why Fresh Graduates Should Consider a Career in  Customer Experience

28/08/2024

5 Reasons Why Fresh Graduates Should Consider a Career in Customer Experience

For fresh graduates seeking career opportunities, Customer Experience (CX) offers a wealth of exciti...

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The Role of Customer Service Applications and Customer Engagement Platforms (CEP) in Enhancing Customer Experience Quality

17/07/2024

The Role of Customer Service Applications and Customer Engagement Platforms (CEP) in

The CEP applications and services from transcosmos Indonesia help Mitsubishi car owners in Indonesia...

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