Whatsapp

Contact Us

Connected with us

Global Company with professional people and cutting-edge technology in Customer Experience

tcid anniversary 10th
tcid anniversary 10th
tcid anniversary 10th
tcid anniversary 10th
tcid anniversary 10th
Years Experience
Global Employees
Work Sites
Countries

Our Services

We Provide end-to-end solution for your business, from reducing operational cost to expanding the sales

Contact Center

The key to exceptional customer experience, providing expert assistance and personalized solutions with every call

  • Inbound contact center
  • Outbound contact center
  • Content Moderator
  • Trust and Safety Center
  • E-commerce Support
  • Social Listening and active support
  • Work anywhere
  • Shared operation
  • Digital CX Transformation
    • Omnichannel
    • ChatBot
    • Robotic Process Automation
    • Talkbot
    • Others

Digital Marketing

Elevating your brand's online presence and reaching your target audience through innovative and data-driven solutions.

  • Social Media Handling
  • Digital Advertisement
  • Mobile Apps and Website
  • Influencer Marketing
  • E-commerce Assessment and Operation
  • Digital Branding Campaign
  • TikTok Handling (TikTok Shop, TikTok Campaign, TikTok Live)
  • Creative Content Creation
  • Photo & Video Shoot Commercial

Business Process Outsourcing

Streamlining your operations, optimizing productivity and driving growth with expert solutions and cost-effective results.

  • Analytics
    • Market research
    • Bussiness Intelligence
    • Voice of customer analysis
    • Contact center assessment
    • Others
  • Labour Supply
    • Customer service
    • Back office
    • Others

Global E-Commerce One Stop

Simplifying cross-border trade and unlocking the potential of worldwide markets with comprehensive and hassle-free e-commerce solutions.

  • E-Commerce One-Stop Center
  • E-Commerce Assessment

We Provide end-to-end solution for your business, from reducing operational cost to expanding the sales

END-TO-END SOLUTION

Global News

07/10/2025

transcosmos and BBF form business alliance in supporting overseas busi...

transcosmos inc. and BBF, Inc. hereby announce that the two companies have formed a business alliance to help foreign companies make smooth, effective market entry into Japan.

READ read more

28/08/2025

transcosmos Launches “CX Square Setos” and RPA Services in Semarang, I...

transcosmos is pleased to announce the inauguration of its new operations center, “CX Square Setos” in Semarang, Indonesia. Strategically located at Semarang Town Square (Setos)

READ read more

26/08/2025

transcosmos deploys DX platform to Kobe City Support Center, achieving...

transcosmos hereby announces that the company has deployed trans-DX (*), its proprietary DX platform, to Kobe City Support Center, which serves as a point of contact for Kobe citizens

READ read more

19/08/2025

transcosmos BPO services department wins Best Hiring Solution Award at...

transcosmos is proud to announce that its BPO services department has received the Best Hiring Solution Award at the 10th HR TECHNOLOGY AWARDS hosted by HR Research

READ read more

05/08/2025

transcosmos certifies as Digital Service and Leading Service Provider...

transcosmos is delighted to announce that the company has been invited and certified as a Leading Company in the Retail Industry at the Digital Service and Leading Service Providers Nomination Event

READ read more

01/08/2025

transcosmos releases conversational voicebot—trans-AI VoiceBot—in Sout...

transcosmos hereby announces that the company has developed and released “trans-AI VoiceBot,” a conversational voicebot, in South Korea.

READ read more

30/07/2025

transcosmos and Cogent form strategic partnership in the contact cente...

transcosmos inc. (Headquarters: Tokyo, Japan; Representative Director & Co-president: Masaaki Muta/Takeshi Kamiya; transcosmos), Japan’s leading BPO service player operating on a global scale

READ read more

17/07/2025

transcosmos and AI inside release AI-OCR solutions for irregular forma...

transcosmos inc. (Headquarters: Tokyo, Japan; Representative Director & Co-president: Masaaki Muta/Takeshi Kamiya; transcosmos) and AI inside Inc.

READ read more

16/07/2025

transcosmos publishes MITSUYA CIDER FACTORY TYCOON on Roblox with Asah...

transcosmos hereby announces that the company will publish the first Roblox game by Japan’s beverage company (*1), “MITSUYA CIDER FACTORY TYCOON,” in partnership with Asahi Soft Drinks

READ read more

11/07/2025

transcosmos’s South Korean client, TongYang Life Insurance certifies a...

transcosmos has been managing call center operations for TongYang Life Insurance (Headquarters: Seoul, South Korea; CEO: Sung Dae-kyu) in South Korea for 18 years.

READ read more

10/07/2025

transcosmos and transcosmos online communication help Oki Town, Fukuok...

transcosmos and transcosmos online communications hereby announce that the two companies helped Oki Town, Fukuoka Prefecture, digitize the city’s membership card for the town’s on-demand shared taxi

READ read more

01/07/2025

transcosmos signs Exclusive Master Agency Agreement with no-code app d...

transcosmos hereby announces that the company signed an exclusive master agency agreement with Adalo, Inc.

READ read more

01/07/2025

transcosmos signs collaboration agreement with Wakayama Prefecture and...

transcosmos hereby announces that the company has signed a collaboration agreement towards building a digital creative culture and revitalizing local communities with Wakayama Prefecture

READ read more

26/06/2025

transcosmos signs scholarship agreement with Hanyang University MBA in...

transcosmos hereby announces that the company has signed a scholarship agreement with the Graduate School of Business, Hanyang University (Hanyang University MBA) in South Korea.

READ read more

20/06/2025

transcosmos runs VR music event Kurage Jack on Geek Jack, a cross-bord...

transcosmos operates Geek Jack, a cross-border e-commerce site featuring entertainment items, most notably items of internationally popular virtual YouTubers,

READ read more

17/06/2025

transcosmos holds 10-year anniversary ceremony of Hefei Center, its op...

transcosmos hereby announces that the company held a ceremony commemorating the 10th anniversary of Hefei Center, its operations center in China, on June 6, 2025.

READ read more

13/06/2025

transcosmos becomes business operator for advancing parent-teacher com...

transcosmos hereby announces that the company has been chosen as a business operator by the Ministry of Education, Culture, Sports, Science and Technology-Japan (MEXT)

READ read more

11/06/2025

For upcoming TikTok Shop launch, transcosmos releases store operations...

transcosmos hereby announces that the company has launched operations services for TikTok Shop

READ read more

03/06/2025

transcosmos Group GHG emissions reductions targets approved by the SBT...

transcosmos is proud to announce that its Group’s greenhouse gas (GHG) emissions reductions targets have been approved by the Science Based Targets initiative (SBTi) *.

READ read more

15/05/2025

transcosmos provides its API integration platform, trans-Re: Connect,...

transcosmos is pleased to announce that the company has provided trans-Re: Connect, its API integration platform, to RENOSY, an AI real estate investment service operated by

READ read more

09/05/2025

transcosmos wins Smart Customer Service Solution Award at CTI Gold Inn...

transcosmos is proud to announce that on April 10, 2025, the company received a Smart Customer Service Solution Award

READ read more

30/04/2025

transcosmos opens new operations centers in South Korea

transcosmos hereby announces that the company has opened new operations centers CX Square Guro 2 (Guro Center 2) and CX Square Guro 3 (Guro Center 3) in Guro District, Seoul, South Korea.

READ read more

23/04/2025

transcosmos receives Certificate of Support for OECMs issued by the Mi...

transcosmos hereby announces that the company and its Group company have received a trial version of Certificate of Support for OECMs (Other Effective area-based Conservation Measures) from

READ read more

07/04/2025

transcosmos announces the results of Global Online Shopping Survey in...

transcosmos hereby announces that the company has conducted its proprietary Global Online Shopping Survey in 8 Cities 2025.

READ read more

bg-form

Get in touch with us.

Embark on a new path towards achievement, make your move

Please fill in accurate information for a smooth process.