Global Digital Transformation Partner
ID
EN
_1700119517.png)
Global Company with professional people and cutting-edge technology in Customer Experience
_1728026114.jpg)
_1728026186.jpg)
Our Services
We Provide end-to-end solution for your business, from reducing operational cost to expanding the sales
Contact Center
The key to exceptional customer experience, providing expert assistance and personalized solutions with every call
- Inbound contact center
- Outbound contact center
- Content Moderator
- Trust and Safety Center
- E-commerce Support
- Social Listening and active support
- Work anywhere
- Shared operation
- Digital CX Transformation
- Omnichannel
- ChatBot
- Robotic Process Automation
- Talkbot
- Others
Digital Marketing
Elevating your brand's online presence and reaching your target audience through innovative and data-driven solutions.
- Social Media Handling
- Digital Advertisement
- Mobile Apps and Website
- Influencer Marketing
- E-commerce Assessment and Operation
- Digital Branding Campaign
- TikTok Handling (TikTok Shop, TikTok Campaign, TikTok Live)
- Creative Content Creation
- Photo & Video Shoot Commercial
Business Process Outsourcing
Streamlining your operations, optimizing productivity and driving growth with expert solutions and cost-effective results.
- Analytics
- Market research
- Bussiness Intelligence
- Voice of customer analysis
- Contact center assessment
- Others
- Labour Supply
- Customer service
- Back office
- Others
Global E-Commerce One Stop
Simplifying cross-border trade and unlocking the potential of worldwide markets with comprehensive and hassle-free e-commerce solutions.
- E-Commerce One-Stop Center
- E-Commerce Assessment
We Provide end-to-end solution for your business, from reducing operational cost to expanding the sales
END-TO-END SOLUTION
07/10/2025
transcosmos and BBF form business alliance in supporting overseas busi...
transcosmos inc. and BBF, Inc. hereby announce that the two companies have formed a business alliance to help foreign companies make smooth, effective market entry into Japan.
28/08/2025
transcosmos Launches “CX Square Setos” and RPA Services in Semarang, I...
transcosmos is pleased to announce the inauguration of its new operations center, “CX Square Setos” in Semarang, Indonesia. Strategically located at Semarang Town Square (Setos)
26/08/2025
transcosmos deploys DX platform to Kobe City Support Center, achieving...
transcosmos hereby announces that the company has deployed trans-DX (*), its proprietary DX platform, to Kobe City Support Center, which serves as a point of contact for Kobe citizens
19/08/2025
transcosmos BPO services department wins Best Hiring Solution Award at...
transcosmos is proud to announce that its BPO services department has received the Best Hiring Solution Award at the 10th HR TECHNOLOGY AWARDS hosted by HR Research
05/08/2025
transcosmos certifies as Digital Service and Leading Service Provider...
transcosmos is delighted to announce that the company has been invited and certified as a Leading Company in the Retail Industry at the Digital Service and Leading Service Providers Nomination Event
01/08/2025
transcosmos releases conversational voicebot—trans-AI VoiceBot—in Sout...
transcosmos hereby announces that the company has developed and released “trans-AI VoiceBot,” a conversational voicebot, in South Korea.
30/07/2025
transcosmos and Cogent form strategic partnership in the contact cente...
transcosmos inc. (Headquarters: Tokyo, Japan; Representative Director & Co-president: Masaaki Muta/Takeshi Kamiya; transcosmos), Japan’s leading BPO service player operating on a global scale
17/07/2025
transcosmos and AI inside release AI-OCR solutions for irregular forma...
transcosmos inc. (Headquarters: Tokyo, Japan; Representative Director & Co-president: Masaaki Muta/Takeshi Kamiya; transcosmos) and AI inside Inc.
16/07/2025
transcosmos publishes MITSUYA CIDER FACTORY TYCOON on Roblox with Asah...
transcosmos hereby announces that the company will publish the first Roblox game by Japan’s beverage company (*1), “MITSUYA CIDER FACTORY TYCOON,” in partnership with Asahi Soft Drinks
11/07/2025
transcosmos’s South Korean client, TongYang Life Insurance certifies a...
transcosmos has been managing call center operations for TongYang Life Insurance (Headquarters: Seoul, South Korea; CEO: Sung Dae-kyu) in South Korea for 18 years.
10/07/2025
transcosmos and transcosmos online communication help Oki Town, Fukuok...
transcosmos and transcosmos online communications hereby announce that the two companies helped Oki Town, Fukuoka Prefecture, digitize the city’s membership card for the town’s on-demand shared taxi
01/07/2025
transcosmos signs Exclusive Master Agency Agreement with no-code app d...
transcosmos hereby announces that the company signed an exclusive master agency agreement with Adalo, Inc.
01/07/2025
transcosmos signs collaboration agreement with Wakayama Prefecture and...
transcosmos hereby announces that the company has signed a collaboration agreement towards building a digital creative culture and revitalizing local communities with Wakayama Prefecture
26/06/2025
transcosmos signs scholarship agreement with Hanyang University MBA in...
transcosmos hereby announces that the company has signed a scholarship agreement with the Graduate School of Business, Hanyang University (Hanyang University MBA) in South Korea.
20/06/2025
transcosmos runs VR music event Kurage Jack on Geek Jack, a cross-bord...
transcosmos operates Geek Jack, a cross-border e-commerce site featuring entertainment items, most notably items of internationally popular virtual YouTubers,
17/06/2025
transcosmos holds 10-year anniversary ceremony of Hefei Center, its op...
transcosmos hereby announces that the company held a ceremony commemorating the 10th anniversary of Hefei Center, its operations center in China, on June 6, 2025.
13/06/2025
transcosmos becomes business operator for advancing parent-teacher com...
transcosmos hereby announces that the company has been chosen as a business operator by the Ministry of Education, Culture, Sports, Science and Technology-Japan (MEXT)
11/06/2025
For upcoming TikTok Shop launch, transcosmos releases store operations...
transcosmos hereby announces that the company has launched operations services for TikTok Shop
03/06/2025
transcosmos Group GHG emissions reductions targets approved by the SBT...
transcosmos is proud to announce that its Group’s greenhouse gas (GHG) emissions reductions targets have been approved by the Science Based Targets initiative (SBTi) *.
15/05/2025
transcosmos provides its API integration platform, trans-Re: Connect,...
transcosmos is pleased to announce that the company has provided trans-Re: Connect, its API integration platform, to RENOSY, an AI real estate investment service operated by
09/05/2025
transcosmos wins Smart Customer Service Solution Award at CTI Gold Inn...
transcosmos is proud to announce that on April 10, 2025, the company received a Smart Customer Service Solution Award
30/04/2025
transcosmos opens new operations centers in South Korea
transcosmos hereby announces that the company has opened new operations centers CX Square Guro 2 (Guro Center 2) and CX Square Guro 3 (Guro Center 3) in Guro District, Seoul, South Korea.
23/04/2025
transcosmos receives Certificate of Support for OECMs issued by the Mi...
transcosmos hereby announces that the company and its Group company have received a trial version of Certificate of Support for OECMs (Other Effective area-based Conservation Measures) from
07/04/2025
transcosmos announces the results of Global Online Shopping Survey in...
transcosmos hereby announces that the company has conducted its proprietary Global Online Shopping Survey in 8 Cities 2025.
Get in touch with us.
Embark on a new path towards achievement, make your move