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Digital Marketing
Supervisor
Jakarta

Job Detail

  • As a Project Manager focusing on social media and campaign handling, your primary responsibilities will include: Project Planning & Strategy: Develop comprehensive project plans, including scope, objectives, deliverables, timelines, and resource allocation for social media campaigns and digital marketing initiatives. Collaborate with clients and internal teams (creative, content, media, analytics) to define campaign goals and strategies. Conduct thorough research and analysis to identify target audiences, market trends, and competitor activities to inform campaign strategies. Campaign Execution & Oversight: Oversee the end-to-end execution of social media campaigns, ensuring adherence to project plans, quality standards, and client expectations. Coordinate and manage cross-functional teams, assigning tasks, setting deadlines, and monitoring progress. Facilitate effective communication and collaboration between internal teams and external stakeholders. Client Relationship Management: Serve as the primary point of contact for clients, building strong relationships and ensuring clear communication throughout the project lifecycle. Provide regular updates, present campaign progress, and address client feedback and concerns promptly and professionally. Proactively identify opportunities for account growth and new service offerings. Budget & Resource Management: Manage project budgets, track expenses, and ensure campaigns are delivered within financial constraints. Optimize resource utilization, ensuring efficient allocation of personnel and tools. Identify potential risks and develop mitigation strategies to keep projects on track. Performance Monitoring & Reporting: Establish key performance indicators (KPIs) and metrics for social media campaigns. Monitor campaign performance, analyze data, and generate insightful reports on campaign effectiveness. Provide recommendations for optimization and improvement based on performance data. Quality Assurance & Compliance: Ensure all social media content and campaign activities comply with brand guidelines, legal requirements, and platform policies. Implement quality assurance processes to maintain high standards across all deliverables.

Skill Requirements

  • Proven experience (typically 5+ years) in project management, specifically within digital marketing, social media, or advertising agencies.
  • Demonstrable experience managing successful social media campaigns from conception to completion.
  • Strong understanding of various social media platforms (Facebook, Instagram, X, LinkedIn, TikTok, YouTube, etc.) and their respective best practices.
  • Familiarity with social media management tools (e.g., Hootsuite, Sprout Social, Buffer) and analytics platforms.
  • Proficiency in project management software (e.g., MS Teams, Asana, Trello, Monday.com, Jira).
  • Basic understanding of digital advertising concepts (e.g., paid social, SEO, SEM) is a plus.
  • Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex ideas clearly to diverse audiences.
  • Demonstrated exceptional leadership and strategic team management capabilities, with a proven track record of empowering, mentoring, and developing high-performing cross-functional teams.
  • Exceptional organizational skills, attention to detail, and the ability to manage multiple projects simultaneously under tight deadlines.
  • Problem-solving mindset with a proactive approach to identifying and resolving issues.
  • Client-centric approach with a strong commitment to delivering exceptional service.
  • Adaptability and flexibility to thrive in a fast-paced, dynamic environment.
  • Knowledge of content marketing and community management principles.
  • Having worked in an advertising agency is a plus.
  • Having managed insurance projects/brand before is a plus.

Educational Level

  • University(S1) Bachelor's degree in Marketing, Communications, Business Administration, or a related field.