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transcosmos Establishes “Bangkok Center 2” in Thailand

transcosmos Established the New Center due to Business Expansion and Will Exert Efforts in Enhancing Domestic Call Center Services in Thailand

March 24, 2015

transcosmos inc.

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) has established the new service center “Bangkok Center 2” in Bangkok, Thailand. It began operations in March with 200 work stations.

Since transcosmos established the “Bangkok Center 1” in Bangkok, Thailand in 2004, it has ventured into Thailand, Indonesia, Vietnam, the Philippines and Malaysia within the ASEAN region and it is offering BPO Services including E-Commerce One-Stop Services for both local and global businesses. “Bangkok Center 1” has mainly been providing Japanese language support for Off-Shore Call Center Services and as well as multilingual Call Center Services for support in English and Thailand. The newly established “Bangkok Center 2” provides comprehensive CRM Outsourcing Services focusing mainly on domestic Contact Center Services for Thailand.

Bangkok Center 2 Overview

Bangkok Center 2 (transcosmos (Thailand) Co., Ltd.)
Pakin Building - 12F (9 Ratchadaphisek Rd., Bangkok)
Total floor area:
200 seats
Main services:
Comprehensive CRM Outsourcing Services
Domestic Call Center Services for Thailand
Off-Shore Call Center Services
Multilingual Call Center Services
Digital Marketing Services
E-Commerce Services

Bangkok Center 2 Images

Exterior View

Exterior View

Operation Booths

Operation Booths

transcosmos established the “ASEAN Regional Administration HQ Office” in Bangkok in November 2014, and it is fostering further business promotion and development in the ASEAN market where continued growth is expected. In the future, transcosmos will continue striving to expand services in the ASEAN region by forming capital and business alliances with partners including top players in E-Commerce and major conglomerates in the ASEAN market.

<Reference> transcosmos Expansion within ASEAN

transcosmos Expansion within ASEAN

Related Services

* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names mentioned are registered trade names or trademarks of various other companies.

About transcosmos inc.

transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.). transcosmos continues to pursue operational excellence by providing these services through our 133 locations in 18 countries with a focus in Asia. Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients’ excellent products and services to consumers in 39 countries. transcosmos aims to be the “Global BPO Partner” of our clients to provide them with high quality BPO services on a global scale

Inquiries from the media should be forwarded to

transcosmos inc. Public Relations & Advertising Department
Mail: pressroom@trans-cosmos.co.jp

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