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transcosmos Establishes an Operation Center in the Philippines as Its 70th Overseas Location

transcosmos Provides Outsourcing Services for Domestic and Overseas Markets of the Philippines to Accelerate Business Development within ASEAN

September 22, 2014

transcosmos inc.

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) has established transcosmos Asia Philippines Inc. (Headquarters: Metro Manila; hereafter transcosmos Philippines) as a new overseas base in the Philippines and began operations as of September 2014.

transcosmos Asia Philippines, Inc.

In addition to providing BPO services such as contact center and back-office operations for the Philippines market, transcosmos Philippines also provides development and operation services for smartphone websites and applications.
Furthermore, off-shore operations such as contact center services with English as the primary language are offered for the global market.

transcosmos Philippines Corporate Profile

transcosmos Asia Philippines Inc.
President, Hideki Yamashita
Metro Manila
Date established:
December 2013
Number of workstations:
Business content:
Contact Center Services, BPO Services, Smartphone Website & Application Development & Operation Services
Supported languages:
English, Filipino, Other

the outside appearance of transcosmos Asia Philippines Inc.

transcosmos Philippines President Hideki Yamashita has commented as follows.
“The Philippines is a market that is attracting attention with a population size of about 100 million and an economic growth rate of around 7%. transcosmos Philippines provides a variety of services beginning with contact center services for companies including global businesses expanding into the Philippines market, local firms, and client companies that are considering off-shore outsourcing, while it continues to pursue operational excellence. Our future aim is to also expand in areas such as E-Commerce one-stop services and analytics services, as we strive to develop services that help increase sales and reduce costs for our client companies.”

With the establishment of transcosmos Philippines, global bases deployed by transcosmos will extend to 70 locations, and its penetration of the ASEAN region will move into its fourth country following Thailand, Indonesia and Vietnam. transcosmos Philippines is aiming for sales of ¥2 billion by fiscal 2018.

Related Services

* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names mentioned are registered trade names or trademarks of various other companies.

About transcosmos inc.

transcosmos launched operations in 1966. Since then it has combined superior “human resources” with the most up-to-date “technological” capabilities to enhance the competitive strength of its corporate clients by providing them with high value added and superior services. It provides overall IT outsourcing services such as Contact Center Services, Business Process Outsourcing Services, and Digital Marketing Services either as standalone solution or as combined services to its corporate clients to optimize their marketing efficiencies, to expand sales and gain new customers in E-Commerce business, and to improve operational efficiency and reduce clients operational cost for back office and information system operations. Further, these services have been expanded beyond Japan, globally, centered in Asia.
transcosmos aims to be the “Global IT Partner” of its corporate clients to provide them with high quality outsourcing services on a global scale.

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