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transcosmos Provides E-Commerce One-Stop Services for Smartphone Case Maker OtterBox

transcosmos Supports Cross-Border E-Commerce for the Japanese Market

January 28, 2015

transcosmos inc.

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) recently partnered with OtterBox, an American smartphone case maker offering the firm E-Commerce One-Stop Services in Japan. The comprehensive support for cross-border E-Commerce consists of content planning, sales strategies and marketing initiatives for E-Commerce in the Japanese market which includes construction of an E-Commerce website, customer support, order management and inventory control.

Founded in 1998 with a line of dry boxes, OtterBox has evolved into the No. 1*-selling case for smartphones in the U.S. and a global leader in mobile device protection. Its diverse lineup of protective solutions for handheld technology protects, connect and enable a mobile world. OtterBox has been a seven-time honoree on the Inc. 5000 list of fastest growing private companies in the U.S. and was named one of “America’s Most Promising Companies” by Forbes Magazine. The company is headquartered in Fort Collins, Colorado, with offices in San Diego; Boston; Cork, Ireland; and Hong Kong, and is further expanding its business in Asia, Europe, the Middle East, and South Africa.

(*) No. 1-selling smartphone case source: The NPD Group/Retail Tracking Service: Cell Phone Device Protection/Units Sold 1/2012-12/2013

transcosmos provides Global E-Commerce One-Stop Services in 39 countries around the world, including Japan, Europe, the United States, and Asia. transcosmos has been selected as a partner due to its recognition of extensive experience with E-Commerce support in Japan, and especially for its business expansion capabilities into Asia.

Steve Nisbet, managing director of OtterBox Asia comments:
“The E-Commerce channel plays an important role in the growing business verticals for OtterBox Asia. transcosmos was a clear choice when it came to selecting an E-Commerce partner for our key markets like Japan. transcosmos is our single point of contact providing us with reliable market and industry expertise coupled with a comprehensive overview of business processes to successfully execute a premium E-Commerce solution in a diverse landscape like Japan.”

Official OtterBox Japanese Website

Official OtterBox Japanese Website Released

▼Official OtterBox Japanese Website

▼Promotion Period (Excludes Rakuten & Amazon)
February 2 to February 15

▼Facebook URL

▼Twitter URL

▼YouTube URL

The greatest advantage of transcosmos’s E-Commerce One-Stop Service is that it offers its clients all the necessary components in running an E-Commerce business that is tailored to the client’s strategy, and its capability of comprehensively managing and optimizing all the available information. Moreover, transcosmos’ service delivery range covers nearly 80% of the world market, and will continue to contribute to the sales expansion and operational efficiency of client companies operations based on experience in the local fields. transcosmos continues to provide global support for cross-border E-Commerce within the E-Commerce market that is becoming increasingly borderless.

Related Services

* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names mentioned are registered trade names or trademarks of various other companies.

About transcosmos inc.

transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.). transcosmos continues to pursue operational excellence by providing these services through our 129 locations in 18 countries with a focus in Asia. Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients’ excellent products and services to consumers in 39 countries. transcosmos aims to be the “Global BPO Partner” of our clients to provide them with high quality BPO services on a global scale.

Inquiries from the media should be forwarded to:

transcosmos inc. Public Relations & Advertising Department
Mail: pressroom@trans-cosmos.co.jp

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